# Shopbell
> A customer assistant can answer opening-hours questions, explain routine services and collect the details a small business needs before calling someone back.

## Entries
- [The Bike Shop Front Desk File: Job Description, Briefing Sheet and Handoff Rules](https://shopbell-90b.pages.dev/bike-shop-chatbot-front-desk-file/): A bike shop chatbot should handle predictable first-contact questions, collect useful repair details and explain how customers can reach the workshop.
- [Guesthouse Chatbot Handoff Rules: Bookings, Complaints and Late Arrivals](https://shopbell-90b.pages.dev/guesthouse-chatbot-human-handoff-rules/): A guesthouse assistant can answer approved questions about rooms, facilities, published policies and the booking process.
- [The Florist's Chatbot Voice Card: Five Sentences to Use and Three to Avoid](https://shopbell-90b.pages.dev/florist-chatbot-voice-card/): A florist's chatbot should sound warm, attentive and practical, with the same care the shop gives customers in person.
- [The Small Business Chatbot Test Script: 25 Awkward Customer Questions to Prepare Before Launch](https://shopbell-90b.pages.dev/awkward-chatbot-questions-before-launch/): A customer chatbot needs to handle more than the easy questions on your website.
- [The Two-Week Chatbot Probation Review: What to Read, Count and Change](https://shopbell-90b.pages.dev/two-week-chatbot-probation-review/): A customer chatbot should earn a wider front-desk role through a structured probation period.
- [One Voice, One Job: How to Scope a Small Business Assistant's Persona](https://shopbell-90b.pages.dev/scoping-one-voice-shop-assistant/): A small business customer assistant needs one recognizable communication style and a clearly limited front-desk job.

## About
- [About Shopbell](https://shopbell-90b.pages.dev/about/): what the site covers and how entries are made

## Optional
- [RSS feed](https://shopbell-90b.pages.dev/feed.xml)